FAQ
We know this short FAQ may not answer all your questions, please feel free to call us and our assistant will try to match you up with the best person to answer your questions (602-325-1233). If you would like type your question into the search box at the top of the page and see if relevant information is found.
Our rates range from $50-155 depending on the therapist and the level of training and experience of the therapist. Our goal is to connect you with the right therapist for you and recommend that you review the profile bio’s of each therapist (on our therapist page) and call to speak to our assistant to discuss your specific situation and needs.
We do not accept insurance and are considered “out of network” providers. We have therapists that can offer you a superbill to submit to insurance for reimbursement according to your plan. We do accept HSA or FSA (health or flex savings account) payment.
You can schedule an appointment now by calling Family Christian Counseling Center today and we can answer your additional questions, discuss your needs and get you connected with the best therapist for you! (602-325-1233) You can also send us an email from our Contact Us page.
Come in any way! You can create change in the couples dynamic when one person comes in. We also recommend asking the partner to come in for one session to see if they would find it helpful. They often become engaged once they feel heard and supported.
Our center is open and conducting business as usual. However, if you are not feeling well and/or have any concerns about coming into the office, you are always welcome to schedule a video session in lieu of an in-person session, so that you can experience your therapy session from the comfort of your own home. We use a HIPAA-compliant videoconference software, Zoom, for all of our video sessions, and you can easily conduct these video sessions on your computer. Video sessions are billed at the same hourly rate as an in-person session, and they are a great way to ensure the continuity of your therapeutic care in spite of not feeling well or not wanting to risk possible exposure to the coronavirus.
Absolutely. We are ever thoughtful of protecting your information and most sensitive subject matter.
Confidentiality is also extended to children. This can at times be particularly challenging for parents. Private thoughts of children will be confidential. We encourage discussion with parents as little change happens without the parents and family system being involved. We will never take chances with anyone’s safety.
Expect that any and all we do is protected by laws and ethical statutes. There are some important exceptions though:
⦁ If there is concern about physical harm to self, others, children, or elders, We are compelled to alert proper authorities. If this was ever to be the case, we would discuss the circumstances thoroughly.
⦁ If you request that I communicate with someone, you will be asked to sign a “Release of Information” and to specify what can be communicated and for how long the release will remain in effect.
⦁ If during a medical emergency I need to reveal information that is necessary to protect or insure your health and safety.
⦁ If you have any concerns about the privacy and confidentiality of your treatment, please discuss this with us. Our privacy policy is found on our website, please click on the link to read.
Have more questions? Please call 602-325-1233
